1. Privacy Policy: Use and Applicability

• This Privacy Policy is for MuLive and governs the privacy of its users who share their Information on MuLive’s website. 
• MuLive respects the privacy of its users and is committed to protect it in all respects. The information about the user as collected by MuLive is either information supplied by users themselves or/ and information automatically tracked while navigation.
• The policy explains the different areas concerning user privacy and outlines the obligations & requirements of the users and the owners. Furthermore the way the website acquires, processes, stores and protects user data and Information will also be detailed within this policy.
• Information herein includes information shared by the user, including, (i) personal information (name, age, marital status, nationality, state of residence, city of residence, email address, date of birth, gender, contact number/mobile number, recent photograph); (ii) e-KYC through Unique Identification Authority of India (“UIDAI”); (iii) other Know Your Customer (KYC) documents like address proof, identity proof; (iv) bank account details, (v) employment details obtained from social network sites, and similar other documents shared/ uploaded by the user. 
• Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.

2. Access to Personal Information

Users are required to ensure that the provided personal information is accurate, complete and up-to-date. We shall also make reasonable efforts to provide you with the opportunity to request correction of your personal information provided to us if the same is inaccurate; or even to delete the personal information. Further, MuLive may decline to process requests which are found to be contrary to the terms laid down under this Privacy Policy, Website terms and conditions or any applicable laws, require disproportionate technical effort, jeopardize the privacy of others or are extremely impractical.

3. Security

MuLive works hard to protect its users’ personal information from unauthorized access or unauthorized alteration, disclosure or destruction. To ensure this, MuLive encrypts its services using secure server software, which is the industry standard and among the best software available today for secure transactions.

• Consent

• The user consents uploading his/ her information, as may be necessary to enable MuLive to provide required services.
• MuLive may contact the user, either through phone or email, to (i) make follow up calls in relation to the services provided through its Website; (ii) for imparting product knowledge; (iii) offering promotional offers running on the Website, etc.
• By visiting, accessing or availing any services available on the website, the user explicitly consents to, without limitation or qualification, to the collection, storage, processing disclosure, use and transfer of his/her personal information provided by him/her in the manner as described in this Privacy Policy.

• Third Party Usage

• Some of the advertisements seen on the website are selected and delivered by third parties, such as advertising networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect user information during the course of your online activities, either on the website or on other websites, through cookies, web beacons, and other technologies in an effort to understand user interests and deliver advertisements that are tailored to user interests.
• Please remember that MuLive does not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this Privacy Policy. MuLive would not be liable for any loss or damage caused to users as a result of such third parties collecting such personal information, or any other types of information provided by users.
• During your interactions with MuLive, it may happen that MuLive provides links and hyperlinks of third party websites. It may also happen that you include links and hyperlinks of third party websites. The listing of such third party external sites does not imply endorsement of such sites by MuLive. Such third party sites are governed by their own terms and conditions and when you access such third party sites, you will be governed by the terms of such third party sites. We do not make any representations regarding the availability and performance of any of the external sites. We are not responsible for the content, terms of use, privacy policies and practices of such third party websites.
  
  

  Privacy Policy Update

This policy is valid from the date mentioned above. MuLive may, in its sole and absolute discretion, change this policy from time to time by updating this document. MuLive will post its updated policy on the platform on this page. MuLive encourages you to review this policy regularly for any changes. Your continued use of this platform and/or continued provision of personal information to us will be subject to the terms of the then-current policy.

This Privacy Policy has been last updated on 10/05/2022.